257, Budhwar Peth, Shri Shivaji Road, Pune 411002
punemerchants@pmcbl.com 24491522/3/4
Customer Service

Customer Service

Support information, awareness, and service access for customers.

Service guidance

The bank encourages customers to use official channels for account support, grievance reporting, and information requests. Never share OTP, CVV, card numbers, UPI PIN, or passwords over calls or messages.

  • Use official branch phone numbers listed on the website
  • Keep your KYC updated
  • Refer to interest and FD rate PDFs for current published information
  • Use the grievance page for issue reporting

DICGC

The bank is registered with DICGC. Displaying this information helps strengthen depositor confidence.

DICGC
Helpline Number